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Weirmarsh Farm, Umberleigh, Devon EX37 9BE
ukjamesscott
am 16.03.2008
What a disappointment.
The concept is great, a relaxed, family-style restuarant in a lovely building - but the actual experience was terrible for many reasons and was a real disappointment on the first night of our holiday in Millbrook Cottages nearby.
The food ranged from ‘nice’ down to ‘poor’ which on reflection we should have expected from a £25 / 5-course meal restaurant? However what really spoilt it for us was the service - or lack thereof. For example, NOT ONCE during the 2 hours we were there did the owner (who was present throughout) or either of the two waitresses who served us ask whether everything was to our liking. Not once! Not even when I was standing with the owner paying the bill at the end of the night. I found that remarkable - did he have no interest in our satisfaction?
Some of the other things that were a let down were:
1) My wife’s sole tasted ‘fishy’ - which sole shouldn’t - unless it’s been frozen or it’s off.
2) Waitresses seemed to be untrained - probably family members, rather than professionals. For example - a small thing - but the first waitress asked who was having the soup, and gave my wife the soup spoon, and then the second waitress who bought the food also asked who was having the soup - surely the clue was the soup spoon sitting in front of my wife?!
3) When we arrived we were seated in a receiving room where we were offered a drink and some canapes whilst we waited for our table to be prepared. The canapes were mediocre and their presentation was basic - 6 small canapes on a 10 inch metal tray - they looked lost! LOL
4) The only wine available by the glass was the house wine and it was not good - I drink a lot of wines, but this one gave me a headache within two glasses…
So, although some of these things are small - granted - I really objected to the fact that there seemed to be no interest from the owner or his staff in whether we had enjoyed each of the courses or our experience in general. If he had asked, maybe I wouldn’t have felt the need to post my thoughts on here.
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